DO NOT DO BUSINESS w/ this dealership nor the VW in Hayward. They sell FAULTY CARS and are LIARS. They are taking advantage of me because I am a female and Asian. The negotiation was done in Hayward and the car was in Daly City. They didn't even bring the car to me. I had to go to Daly City to get it. They were selling me a car that was defective. When I went to Daly City to pick up the car, it did not start . After the 4th try, it was shaking. They said they were going to put it through a PDI Test. I told them I want another car, they said they'll run a test and it will be fine. The next day when they said it would be ready, the finance manager told me that there is a hole in the hose and they need to replace it . It wouldn't be ready after 3 days. I asked again for another car, he said no. They are going to fix it which is under factory warranty. WHY WOULD A BRAND NEW CAR NEED TO BE FIXED?????