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North American Title Co - 1 Reviews - 330 Primrose Rd Ste 600, Burlingame, CA - Other Reviews - Phone (650) 696-1725

North American Title Co

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330 Primrose Rd Ste 600
Burlingame, CA 94010
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(650) 696-1725
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I never thought I would write a review about a title company, but my experience with customer service at this branch was pretty bad. Our escrow agent was very patronizing and, at...

Seemed to get the job done, but very rude 10/27/2008

I never thought I would write a review about a title company, but my experience with customer service at this branch was pretty bad. Our escrow agent was very patronizing and, at times, she was rude. When I asked what day I should wire the money for the down payment, I didn't get an answer, I got a 5 minute lecture. When I asked her to let us know when our loan funded escrow, she acted like this was unreasonable, and I then got a lecture about the stock market. So, I had to ask her again, and she finally agreed. When we bought our first house, the title company (a different one) told us when our loan funded, so it isn't out of the ordinary. Plus, considering the turmoil in the financial markets, so my concern is warranted. She was even judgemental about my son's minor skin irritation, which she said looked like a "serious rash". All in all, not a pleasant experience. I left the office upset, which you wouldn't think would happen when you sign your escrow papers! more
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  • Neighborhoods:

    Downtown