This store is the worst Hallmark store I have ever encountered . They seem to make up their own rules as they go along for returns and coupon requirements. Some of the older clerks are so pushy. I don't want someone following me around and pointing out things to me that are more expensive and not what I'm looking for. I don't mind some suggestive selling, but these folks are way too aggressive. Actually, the young ladies in the store are actually more friendly and helpful. This owner sells years old ornaments at ridiculous prices. Who would pay premium prices for years old ornaments, collectibles, or gift ware? I wish there was another Hallmark in the area to do business with, because these folks don't appreciate their customers.