We had reservations and were very surprised when we walked in how loud it was being that not the entire restaurant was full yet. As we approached the hostesses (three standing there) to tell them we have reservations, they were very rude, unfriendly and snobbish toward us. They said our table wasn't ready yet and proceeded to seat up to 5 other tables of ""locals"" they knew, two of which said they didn't even have reservations! We were humiliated and felt foolish so we decided not to stay even though we were staying at the attached hotel. SERVICE IS EVERYTHING FOR A RESTAURANT!