This is my first time posting.
Interstate Interlock. The rudest, most inept, condescending, vapid human beings you?ll deal with (at HQ) and the guy that installs the units in Milpitas is a THUG.
I had this device in my car for THREE years and although I take full responsibility for my actions and why a judge ordered it there (I 100% deserved it), did SEVENTY DAYS of community service, paid my $75 per month to rent this thing I still was treated with absolutely no respect whatsoever after THEY made some incredible errors that cost me full days off of work towards the end. This woman at HQ named Jennifer refused to admit that they had sent me to Milpitas from SF mid-week days early by mistake and instead, with the most condescending, vapid, horrid tone imaginable advised me that I should begin to take responsibility for my actions. She also advised me "not to go home and get drunk over this". First of all, by speaking with this completely horrid human being after being a client for THREE years is, in itself is the very personification of "taking responsibility for my actions". Do you think you need to be abused, belittled and yelled at by the people you pay for their services? There is a lot more to this story but I digress. Suffice to say these people are completely miserable, overcharge you, fee you like mad at the end $50 to remove it (it takes no more than 2 minutes after you've paid $75 a month for years. I beg you to find an alternative for these people. If you do for some reason need to get one of these devices please do it ANYWHERE else. Unfortunately, I will never, ever forget this Jennifer woman (Satan) that works there and the incredibly ruthless, horrible things she said. I am certain that the ol "don?t go home and get drunk over this" is something she says to many of her frustrated customers. It?s a real gem Jennifer, think before you belittle people that have paid so very dearly through humility, much time, fortunes and many tears.