We've used Canine Country Club several times with no issues. However, when we picked up our dog from them yesterday after a 3 day stay, we found food for other dogs mixed in with him. We specified when we dropped him off that he is on a special diet, but they couldn't tell us if they had fed him other kinds of dog food.\r
We also left a small bed with him and when we got home yesterday we realized that there were several urine stains on the bottom of the bed. It looked like he had urinated in his area and they just put the bed on top of the urine instead of cleaning it up. There was no urine on the top or sides of the bed. They said that he just might have moved it himself, but they were very distinct round spots, and if he had moved it the spots would be smeared. I don't think that they cleaned his area and just used his bed to soak up the urine.\r
Also, normally when we pick him up he's playful and happy. This time he was timid, scared of the staff and scared of me or my husband touching him. When I gave him a bath, which is normally a great time for him, he just laid in the water and wouldn't move. He's acting very out of character.\r
The staff at the club are always very nice and caring with our dog, but this time I think he had a bad experience which is disheartening.