I am so fed up with Pizza delivery restaurants that "Claim" customer service and satisfaction is important (over the phone), but NEVER actually provide any "Customer Service" when it comes time to actually give it. I am even further sick of Pizza Restaurants displaying pizzas with toppings just a bulging and falling off the edges of the crust, but when you get yours, it looks like something the kid from the movie "Oliver Twist" would scoff at.... "Sir...more please" Although I haven't ordered from the local competition, (Domino's Pizza) in over three years, the one thing I did like if they screwed up my order, they would at least re-make my side order as well so that I would have a complete hot meal. Or they'd put me down for a manager's special for my next order. I never thought I would say this, having been a former employee of Round Table Pizza, the supposed "last honest pizza", but after having no response from the Franchise Owner, (who I left a message for at approximately 3:30 p.m. on a Thursday) and learning that it is actually the Franchise owner's policy not to make any topping substitutions on specialty Pizzas, while skimping on the core toppings if you do in fact pay for more toppings, I will not be ordering from this Round Table ever again. I guess it is back to DiGiorno's for me!!!!!!!!!!!!!!