I, sadly, will echo the negative comments seen below for Boatman's. Apparently the original owners were wonderful businesspeople, but the new owners have some serious problems with honesty. We ordered a chair from Boatman's around Christmastime, and were told it would take 4 - 6 weeks for delivery. No problem, we waited the full 6 weeks before calling to ask how the chair was coming along. And that began the odyssey of ""I promise, it really will be in next week,"" by Suzanne. After another 12 (yes, 12!) weeks of this, we began to get suspicious, because the story was always the same, yet no chair ever arrived. Finally she promised us the chair was DEFINITELY on the next shipment up, so we went in to pick it up and of course -- no chair. My husband became quite irate at that point and she took off $200 on the price of the chair, saying she now had ABSOLUTE proof the chair would be shipping next week,including an item number attached to the shipment. We figured $200 off was a decent compensation, so we said we'd give her one more week. Guess what? No chair a week later. Hubby went in and pitched another fit and managed to squeeze a refund out of them (the only thing I am thankful for, we really figured we'd be suing them in small claims court). We spoke to a former employee, who told us it happens ALL THE TIME, and said the only people who get their money back are the ones who to in and really make a stink, so I guess I'm happy my husband was short-tempered. But after realizing we needed another living room chair over the Christmas holidays, we still ended up short a chair at EASTER, all because of them. Please save yourself the pain of being lied to and stalled and go someplace with a better reputation. If you don't believe me, check out their showroom -- lots of nice furniture, but very few customers shopping there, and there is a good reason for that. Their reputation is awful, county wide. We had just moved into the area and therefore didn't know this, but we do know now.