Ok, I haven't been in this place in a year or so, but I ran across this while searching for the other store in SLO and feel that I must warn people not to go to this place. Why you ask? The owner is an @#$hole. He has no clue what customer service is or means. I guess he didn't think I was serious about buying new boots because he could barely be bothered to help me and anytime I asked a question I felt like he was talking down to me like I was an idiot. For my money, I wouldn't bother with such a small store with an owner/operator like him. Go to the other place where the people like what they do and actually practice what they preach. And honestly, I would be surprised if this place is open still.