So basically I was REALLY nervous about getting my septum pierced because I heard from many people it was painful, and a big tear jerker. And I went in and talked to Kim about it, and she showed me how it works how to clean it, and the rings and etc. Basically, it was quick, sterile, and good service. I would recommend Kim to anyone and everyone. She's a really chill person, and she knows exactly what she's doing.