DO NOT go here if you can avoid it! They charge extortionist prices and will hold your animal hostage if you are unwilling to pay! God help you if your animal is injured - they will take you for a ride!!!! They take advantage of the fact that they are the only emergency animal hospital in SB (at least after CARE closed) so they stick you between a rock and a hard place - pay out the nose, or your animal may not live. They asked me if they could put a catheter in my cat, and of course I said ""do anything she needs to be well again."" They knew they had me. After only preliminary work, they wanted to charge me $1,700, and then $3,000 or more later for an unnecessary surgery. They know us Californians care about our pets, and their greedy capitalist hands can't wait to get your money. I am still battling with them to get my cat back and they don't call me as promised. They are sneaky, underhanded, for-profit and they should be ashamed calling themselves a ""caring"" animal hospital. They don't care about your animal, if they did, then they wouldn't make you go broke so you can't even keep it! Where will my cat go now? They said they might have to gas it, the pigs. Money first, animals later. Avoid these slime balls at all costs. If you can wait out the night or weekend to take your injured animal to an animal clinic at normal hours, do so! Can you believe that I'm even suggesting this? But I am because if you go to them w/ an emergency, concerned for the well-being of your pet, they will see dollar signs and take you for all you're worth. They should be ashamed of themselves.