They are nice at first, my first experience was fine, but most of the beauticians seem fairly new and inexperienced. I had to go back twice to have them fix their work, and both times they fixed it, but seemed aggitated about it (if I'm paying top dollar it should be done well). After one of the guys washed my hair, the time I was getting it fixed, he showed me where the brush, comb and blow dryer was and said he wasn't trained to do a blow out- then left.
I'm never going to go back there.
Pros: atmosphere, easy to get an appt.
Cons: over priced, inexperienced