I went to Car Stereo Warehouse to get my stock stereo exchanged for a nice stereo and I go the Alpine (CDA-9886) and it is truly amazing, I fell in love with it immediately. The salesperson was really nice and helpful. The installation guy did an amazing job and I really couldn't be happier with their service. Unlike ""rogerlee12"" I saw when they opened the box for my stereo and it was brand new still in it's original packaging and I was advised as to how my product had manufacturers warranty and all that good stuff. So it is really difficult for me to believe that they would sell refurbished or used products. Overall the experience was great, I was treated with respect and courtesy and I received great customer service and I would definitely recommend them to anyone! BTW, I also got my windows tinted there too!