I've heard of Mimi's from friends, and their friends, and their friends...They've made a lot of my friend's engagement rings, done repairs and such. However, I didn't need anything to be made, on the contrary I needed to sell some jewelry. I called David and set up an appointment. Met him, and he gave me the good, bad and ugly. He was totally honest and upfront with me. I didn't expect my jewelry to be worth so little, but than again I paid ""mall retail."" In any case, he was professional and honest. Highly recommended. They are one of the good guys.