If you're just looking for a vase of flowers, this place will do just fine.
I recently received an arrangement from Monarch, send by my boyfriend. A Marine in training, so he did his research on local florists via the phone. He said the lady seemed nice, so he felt comfortable ordering from them.
Did the flowers arrive? Yes. That's about as much as I can really say about them.
The flowers didn't reflect my boyfriends or my personality at all. All he was looking for was a dozen red roses. Apparently they decided to rip off my boyfriend by charging him overprice by including a ridiculous amount of greenery. Neither of us like greenery. The arrangement was oddly whimsical, stem lengths that didn't match, some greenery sticking way out of the vase.
Then again, I guess it's easy to rip off a Marine when he's too far to pick out flowers. The florist at least should have asked how he wanted the flowers to look, and he would've told her that our style is simple and modern.
Greenery has to be done right, not looking like a bunch of weeds were put in a vase, and a couple red roses thrown in there. Sadly, the roses weren't the main attraction as they should be in an arrangement, the greenery attracted all the attention.
He also emailed a note to have included with the delivery. You'd think the florist would want to make a nice effort and at least print it on a pretty piece of paper. But no, the note was printed straight off the email. He was so disappointed at how lazy the service was.
Needless to say, I disassembled the arrangement when I got home. I put the red roses in a separate vase by themselves. Which I then discovered, about 1/3 of the red roses were already wilting. Yay?
I left the abundance of greenery in the vase the flowers came in, and it worked as a plain arrangement for the dining room table.
Not to mention, with the high price they charged my boyfriend, they couldn't even include a box to make it easier to transport the arrangement. So here I am in my car after a long day of work, trying to balance this monster of greenery (oh, and some roses) in the passenger seat as I drive.
I'm very upset as I feel they took advantage of my boyfriend, not every person wanting to send flowers to a loved one has the luxury of being home and hand selecting an arrangement. Such a small shop should've asked basic questions to figure out what he was looking for.
Here's fair warning for any armed forces men wanting to send flowers to your sweeties at home: don't use this place.
Pros: they arrived
Cons: not personalized flowers, lazy service, dying flowers