The reason I initially decided to go to the gold mine was because they were SO NICE over the phone. most coin stores I called were pretty rude and seemed like they thought they were doing me a favor to give me the price of a kruggerand over the phone. um, hello, i want to give YOU business!
anyways, i'm bad with directions so i ended up in the right shopping center but in the wrong store. i went into mactavish thinking that i was at the gold mine. the gold mine had quoted me over the phone almost $1200 for each of my 1 oz kruggerands.... and I walk into mactavish and they offered me $200!!! i was like ummm, are you kidding? you must be confused. these are 1 oz coins and (thinking i was in the right place) i told them they had quoted me higher on the phone. they told me i was lying, the coins weren't worth that much. so i asked if i was at the gold mine and they proceeded to tell me that they would never pay me that high and totally bagged on the gold mine....
so, i was livid. i found my way to the gold mine, walk in the door, tell the girl helping me what i have to sell, and she quotes me within $2 what i had been quoted over the phone and then she apologized because gold had come down $2 since we talked on the phone earlier! long story short, they paid me cash a very fair price and made me feel very comfortable the entire time i was there. if i didn't have a fistful of cash, i would have gone to mactavish to yell at them but alas, not worth the risk.
long story short, sell your gold at the gold mine!! they will not take advantage of you if you look like a girl who doesn't know anything about gold like i do! i'm going back soon with all of my old charm bracelet, hoop earrings, etc since i don't wear that stuff anymore!