BIG O DOES NOT HONOR THEIR OWN VALID COUPONS DO NOT GO TO THIS LOCATION, THEY WILL NOT HONOR THEIR COUPONS! I bought a $60.00 Big O coupon book two years ago that had things like free oil changes and discounted service offers in it. They had NO EXPIRATION dates on them, and were valid for lifetime until used. I have used it in the past exclusively at this location (their computer records confirmed this) with no problems.and I even had a sticker put on my book listing their address. On 4/29/12 I went in for an oil change and produced my coupon book to the guy behind the counter. An employee was next to him and said under his breath Ohh its one of those f @%$ing coupons again and the guy behind the counter told me they don t accept them anymore. According to him, they have been getting a lot of counterfeit coupons lately, so they decided to no longer accept them. I paid $60 for these coupons and I said, why is it my problem the Big O produced coupons that someone else counterfeits? I paid for these and I want to use them. I told them to look up my records on their computer and it showed that I had been there in the past using these coupons and I showed them the sticker. But they didn t care, they didn t want to help me, reimburse me or offer any other deals to replace this so-called counterfeit issue. Truth is I believe this counterfeit thing is just made up, and what they really didn t want to do was honor the coupons cause they were losing too much money on them. Either way they bottom line is this. I had legal coupons made exclusively for Big O that had not expired. I had paid for them. Big O just suddenly decided to not accept them, screwing their customers. Big O has a lying business practice, they don t live up to their promises, and they do not honor their own coupons. I have a call in to their corporate offices and was told to expect a call back in 24 to 48 hours. They may try to rectify this and help me, but one thing for sure is, Big O at 150 A Campbell Road did not care and did not try to make the customer happy or help me in any way.
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