I ordered a pizza at 12:45 on Sat 9/27/08. I live walking distance from the store. At 1:45 the pizza still did not arrive. When I called, the employee said they were unable to find my house (I have had previous deliveries from them) and that I needed to order from another store. I asked if they planned to call me back and let me know that they were unable to deliver, , and they said they were going to get around to it. They sure talk a good line on their commercials. Too bad it isn't real. Perhaps they should start monitoring their quality.
Cons: bad delivery