I first started going here to have my things repaired (batteries replaced, chains fixed, etc.) and was always well taken care of. Their prices are fair and their service is second to none. The staff is extremely friendly and knowledgable. They have wonderful follow up and prompt service. This service further prompted me to use them for retail services (Valentine's gifts, holiday presents, corporate gifts, etc). I have to give them an A+ for their vast selection of goods and price points. My family and friends love every gift that I have gotten them there and I have never been let down. I've purchased high end watches, big diamond jewelry, as well as stylish items in sterling silver here. A true fine jeweler without the snobby attitude and the astronomical prices. If you haven't been here, you are truly missing out!!
Pros: They do anything from repairs to custom work. They offer a wide variety of services.
Cons: Haven't found any yet beyond having to ring their bell for entry into the store.