Excellent technical job as usual of diagnosing and treating the problem. However, there is a problem in the front office, specifically the with the elderly gentleman with the white hair. It seems that when the word "Papa" or "Grandpa" is mentioned, his chest swells up like a poisoned whale, resulting in buttons and/or snaps flying off his shirt. This results in small missiles flying about the room at a speed in excess of mach 2, which could be injurious to customers in the same room if hit with said missiles. Later, the same gentleman was seen doing a dance (for lack of a better description) in the hallway when the same "trigger words" were uttered. The BUDWISER HORSES are more graceful and have better moves, but the sight was entertaining nonetheless. Said gentleman needs to be contained! To not do so will only encourage further demonstrations! Otherwise, it was an EXCELLENT APPOINTMENT!
William B. Davis, M.D.