I was surprised by my experience here. I don't know about you, but when it comes to repairs, I always expect to get ripped off. I took my vacuum here because it seemed broken and I looked at it to fix it myself, but didn't really know what I was looking for. They said I could leave it and they would call me back with an estimate. It took awhile for them to call me, but when they did it turned out the filter just needed changing. I said I'd just come pick it up and do it myself, but when I got there they had already changed it for me!!! They didn't charge me and even carried it out to my car for me. Next time it's really broken, I'll totally take it here.