This is a local bagel shop and cafe near me in Sherman oaks. I'm a sickler for customer service because i think that its an integral part of business and I also think that its going the way of the dinosaur. I also think that customers who are giving you their money should be considered and treated as if they matter. That's what'll bring me back. I found that at New York Bagel. Theyre good food for breakfast or lunch... because of these things they'll enjoy the money that I give them 3 to 4 times a week!