The staff at this location are really friendly! I usually go to the gym at 5:00 am and I am always greeted with a smile, which is really nice that early in the morning. I do find, however, that the "open-ness" of this gym can be intimidating, especially when trying new equipment for the first time. All of the cardio equipment faces the weight machines, so I sometimes get the feeling that I'm being watched, which can make me a little uncomfortable when I don't know what I'm doing. Although having to pay for parking is a pain in the but, the gym is really clean and is in a great location which is big plus for me.