Just opened in Palm Springs and this store is just a fake. Lived here over 20 years, first they are trying to be like other stores in town, but definitely don't offer the same customer service. The owners are bizarre and not very friendly and stuck up. Was buying a candle and asked if I wanted matches, a snuffer, a lighter etc. said no., then continued to ask me ""are you sure?"", i said ""no thank you""...and kept telling me why i need these items. Felt pressured, and again said ""no"", they gave me ""the look"" ended up walking out and going down the street to Just Fabulous and finished my transaction there.