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Holly Hills Dry Cleaners - 8 Reviews - 1925 N Bronson Ave, Los Angeles, CA - Dry Cleaning Reviews - Phone (323) 469-1466

Holly Hills Dry Cleaners

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1925 N Bronson Ave
Los Angeles, CA 90068
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(323) 469-1466
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Main categories:

Dry Cleaning

Reviews

( 2 )
( 0 )
( 1 )
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( 5 )

Best

I love this place. It is as simple as that. I go there every week for my dry cleaning needs and love the service. They even bring my clothes out to my car for me! It is not only a...

Worst

Probably the worst, rudest and downright most dishonest cleaners in Los Angeles. The owner should be arrested. Like a previous reviewer, I had to threaten to call the cops to get ...

Editorial review from Citysearch 3/4/2013

Brought an expensive Ralph Lauren suit here. First time getting cleaned. I got it back and the metal clasp had been completely destroyed and the fabric shredded. The micro adjuster had been ripped off. They were completely rude and did not take blame or apologize at all. They said the fraying was about 6 months or wear and tear. It was in perfect condition and one month old when I brought it in. The worst attitude. The worst person. It was unbelievable. See you next Tuesday. more

3 stars? You have to be kidding! 12/1/2011

Probably the worst, rudest and downright most dishonest cleaners in Los Angeles. The owner should be arrested. Like a previous reviewer, I had to threaten to call the cops to get my clothes back. Even then, I was forced to pay for work not done. I paid with my credit card just to get out and immediately filed complaints with my cc company (who upheld the complaint and refunded all my money) and the BBB. They have an F rating at the BBB and now I know why. Never, ever again. more

Professional as it can get 10/23/2011

I love this place. It is as simple as that. I go there every week for my dry cleaning needs and love the service. They even bring my clothes out to my car for me! It is not only a cordial atmosphere but they are also very professional with my clothes and have not failed me once since my 2 years with them. Simply amazing to describe it. more

Worst Cleaners- Not Worth the Convenience 9/12/2011

I think this is the single worst dry cleaners around. The owners are extraordinarily rude and have ruined my clothing without apology. more

Best quality!!!!! 8/16/2010

This is perfect dry cleaners.\r They open sunday so you can get your clothes if you work during the week.\r This is the only cleaners I would recommend to any one.\r THESE GUYS ARE BEST!! more

DO NOT GO HERE! THEY RUIN CLOTHES & HORRID CUSTOMER SERVICE 7/21/2010

This place is horrible. Do not go! First they lost a strap to a dress of mine. They gave me back the dress but without the strap which means I can't wear it. Recently I picked up an expensive silk blouse from the cleaners and it was completely discolored and ruined. It looked like bleach stains on it. When I brought it back the next day they not only refused to take responsibility they accused me ruining the shirt. They made a crazy story about how I ""spill sugar on shirt and it show up when they cleaned it"". The guy kept yelling at me that I must have somehow I spilled sugar on my shirt. I tried to speak to the owner and they refused to admit anything, saying they believe their employees over me. It was an outrageous experience. The shirt is destroyed and worse I got yelled at and accused of ruining my own shirt after they did. DO NOT PATRONIZE THIS BUSINESS!!!!!!!!! THEY DON""T DESERVE TO STAY IN BUSINESS WITH ALL THE COMPLAINTS LISTED HERE. Cons: They ruin your clothes and tell you did it! more

criminal service 2/6/2010

The owner of this store is the single rudest, and most incompetent person I have ever encountered. He ruined my clothes and charged me for it. The LAPD even showed up to talk some sense into the shop owner. I'm going to switch to Lido's Dry Cleaners on Franklin and Wilcox. Cons: I paid them to ruin my clothes more

RUDE, INCONSIDERATE, DISORGANIZED... WE ARE GOING TO SMALL CLAIMS COURT. 10/10/2008

I used to always appreciate how clean my clothes would turn out here. I haven't lived in the area for many years but I was in the neighborhood and had a special dress that I wanted a good job done on, so I took it there. A cream colored wool Diane Von Furstenberg dress that I had worn to a wedding. When I went to pick it up it had huge brown and purple stains all over it. There were no visible stains on the dress when I dropped it off. Immediately I took the dress out of the plastic and pointed out the stains. The nice young girl told me that it might have been a reaction to something I SPILLED on the dress. They offered to clean it again. Ok, fine. I went back a week later to pick up the dress and it the wool was literally FRIED. FRIED from chemicals trying the get the stains out. COMPLETELY RUINED. This time I dealt with an older woman who refused to not only give me my money for the dress ($500), which I offered a receipt for but also refused to give me my dry cleaning money back. She said my only option was to send the dress off to a dry cleaning ""investigator"" who was ""very fair"" and would determine whether the stains were the cause of me or the dry cleaners chemicals. Hmmm. Oh, and if the judgement came back in the dry cleaners favor I would have to pay $60 dollars for the investigation. Oh, and it would take 3 months. I must have been crazy to agree to this because I after I didn't hear from them for 3 months i went back to retrieve the dress and they had NO IDEA what I was talking about. I demanded to speak to the owner. This Korean AHOLE starts yelling at me that I picked up the dress, and that I am a liar. He said he had never heard of sending the dress off for inspection and there was never any ""older"" ladies working for him. I told him we were going to small claims court and he told me to get out of his face. Pros: used to be good quality dry cleaning, fair pricing Cons: disorganized, rude, inconsiderate more

Worst Cleaners in Los Angeles 3/5/2007

These guys have to be the worst cleaners in Los Angeles. I took a pair of pants in to be drycleaned and have made five trips in order to retrieve them. The pants were pressed against the pleat, and when I returned to ask them to please press them the correct way, they told me that was the style. Next, I go in and there is a woman in front of me who forgot something in her car and went out to get it. In the meantime, the girl behind the counter will not look at me. I finally asked if she could help me while the other woman was out getting her item, and she said no. Today I went back to get the pleated pants and they're not ready. The man asks me what color they were even though I have the ticket in my hand. Complete incompetence and they could care less about you or your clothes. The customer is always right is a dead maxim at this store. They're always nada. Pros: Close to my house Cons: 5 trips for one pair of pants negates the proximity more
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Additional information

  • Hours:

    Sat: 8am-5pm, Sun: 10am-4pm, Mon-Fri: 7am-7pm
  • Neighborhoods:

    Central LA, Hollywood Hills