I just wasn't comfortable getting my contacts and glasses online, cheaper or not. But not too far from work I found this place and their prices were pretty competitive, especially with regard to contacts.
I had already gotten my eye exam, so they called and got it faxed over, ordered my contacts (same price as online), and were very patient as I tried pretty much every frame in the store. I wouldn't be able to do that online. And I didn't want to spend all that time and then still have to wait while I went back to my office and searched for the frames online, etc.
They gave me a prettty good deal and explained in detail all different coatings, etc. I have bad eyes and really need a little hand-holding, they were pretty patient. :-) Anna sometimes talks like she's short tempered, but it never went beyond that, I think it's just her ESL thing and that she's been doing this for 100 years.
Overall, very happy and recently had to go back and update my prescription.