TIP: Stop verbally threatening your customers, don't have 6 big, scary-looking men standing in your dark and secluded parking lot to intimidate visitors, and also require staff to shower / shave. BACKGROUND: I was verbally threatened by one employee a Diamond Towing. I have the full recording on my iPhone and I may pursue this with the police. One night, I was towed unjustly from Gingergrass restaurant. The sign clearly states: ""2 hour Customer parking."" I was only parked there for 1 hour 35 minutes when I returned to find my car had been towed. When attempting to collect the vehicle and the proper paperwork that I am entitled to by law, they refused to furnish the paperwork. One employee of Diamond Towing verbally threatened me and my lawyer friend with violence. As required by California law, V C Section 22658, I am legally entitled to receive: a) the tow order with property owner's signature and b) proper paperwork with the phone number of local law enforcement in case I believe I was improperly towed. Instead, I was told by one man ""I don't care what the law says."" Another man who guards the lot threatened us with violence by yelling, ""If you raise your voice one more time, I'm going to get really ugly on you in here!"" Note: these towing employees are vey scary looking individuals and they come off as quite menacing in order to intimidate you.