Marina is absolutely fantastic, no questions asked! Very honest, very caring, very sweet. Zipper broke on my favorite leather jacket(it would come apart as soon as I zip it up), so I was recommended to go to Marina by my sis, who's been going to her for any alteration she needs and swears by her! When we came to the shop, Marina looked at my jacket and said that she may be able to fix it without replacing it, but otherwise it would be about $55+ to fix it, because leather is thick and the zipper is really nice so it would cost a little extra to get a new one if she had to replace it. Then, she saw the Co label label and said, why dont you just call the company and ask them to fix it for you - they are a big company, they should have great customer service! I was so impressed that she told me that - she was looking out for my best interest, which was very phenomenal, you dont see many honest business people! As it turned out, the company were not able to fix the jacket, but they said that wherever I get it fixed, they will refund me the money with Merchandise credit. I took it to Marina and, not only did she fix the zipper without having to replace the whole zipper, she only charged me $15 and refused to take more money. I am absolutely and thurilly satisfied and will recomend her to everybody I know in LA!
I also took a vintage dress to her that needed to get altered and she was so dead on witht her advice is priceless, really! she tells you the truth and...well, absolutely fantastic she is!!!
Pros: Fantastic all around
Cons: she is in CA and I am in SC