This place is shameful! We brought our cat in on an emergency basis. First thing that you should know is that is a training facility. The first ""doctor"" that we met with had graduated from school two weeks before. Although there are more senior vets around during the daytime, THEY ARE UNSUPERVISED AT NIGHT!!! I called on evening to check on our cat, and the doctor who answered the phone was very confused. She told me that she was alone, had only been there a couple of weeks, but that ""we all have to learn sometime"". It gets worse. After surgery we were called and told that our cat was dead. Two hours later they called back and said that they had made a mistake, and the cat was still alive. Things continued to get worse and worse, and we finally had our cat transferred to another hospital, where eventuality he died. At California Animal Hospital there were numerous errors, problems with communication, etc. We met the Medical Director some time later, and he was condescending, rude and arrogant. We have filed a grievance with the state medical board. This might have been a good facility at one time, but not anymore. We have talked to many other people who have had similar problems.