When we moved into our new house, we had to buy new furniture. We were recommended by a friend to check out Romen Home Furniture in Staten Island. Even though we live in Queens, we thought it was worth checking out the store on our way back from New Jersey one day.
We were impressed by the wide selection in the store. We picked a sofa set and a recliner, and ordered a home bar and a side bar. Since the manufacturer did not have in stock, we had to wait for a few weeks. When the bars finally arrived, the side bar was damaged. I immediately contacted Romen Home and spoke to Al who handled the matter very well. I emailed him a picture of the damaged side bar. Within a couple of weeks, I received the replacement! No questons asked or paperwork to fill in.
We are very happy with Romen Home and would also recommend family and friends to the store.