I reserved an inflatable to have at my daughter's party. When I made the RSVP I spoke to Greg, the owner. He gave me, what I thought was a good deal, and even told me I didn't have to pay a delivery fee. He said he would contact me the night prior to the party to confirm. When he didn't, I tried contacting him via email and telephone. I began to worry the next morning when I couldn't reach him. I called several times and he didn't return any of my calls. Finally, an hour before the party, he answered and said he was on his way. That was the last we heard from him. He never showed and hasn't returned any of our emails or calls. We were fortunate to find another company who came in and saved the day. I wouldn't recommend this company to anyone. Even if you have to pay a little more elsewhere, it's worth the money knowing that other companies are far more professional and, unlike A Bouncing Good Time, they'll show up to your party.