Response to Carl L from our team - Custom Insulation Co., Inc. takes pride in the work that we do. We have been in business since 1985 and have directly serviced over 60,000+ home owners. In addition, we have been subcontracted to handle insulation, gutters and fireplace installations for some of the largest construction companies in Massachusetts. \r
Our teams strives to keep all of our customers happy by making sure we understand their needs and advise them on the most efficient, cost effective ways to meet their goals while complying with all the town, state and federal building codes. \r
Obviously this case is an exception from your view point. Can we contact you to determine what went wrong, and to possibly remedy the situation?