Star Limo New Mexico

We used 505 Star Limo to take our parents to dinner to celebrate their 67th wedding anniversary. Michael was wonderful helping setup the reservation and picking Ruben to be their driver. Ruben was prompt, polite and very helpful making certain that Dad got the help he needed getting in and out of the vehicle which took a lot of stress off Mom. I received emails on my phone for each leg of the trip. In addition, Ruben personally texted me when he picked them up or dropped them off. I would highly recommend this company and will definitely use them again as the need arises. Thank you Michael and Ruben! more

I have yet to hear back from anybody in regards to my complaint for the service that was provided to is. I was promised an ""Ultimate party bus"" with champagne stem ware, a red carpet, with 30 person capacity. However, only about 20 people could fit. The red carpet was a JOKE, as it was a mat. And the champagne stem ware was 4 champagne glasses and red plastic party cups. And to top it off the door to the driver door kept getting stuck and the sound system was old and sounded awful. The driver however was very professional. And the bus was there on time. After calling to complain I was told the owner was out of town and would get a call Tuesday. Never got a call. I was only offered 1 free hour but did not feel as though that was enough. Besides our party was to start at 8, so that was not an option. My family and I will not ever do business with your company again. Very disappointed. more

I started working for Star Limo about 4 years ago after 3 years in competing companies. I started as a chauffeur and wound up as a chauffeur, coach operator, fleet operator, and in fleet maintenance. The only reason I left had nothing to do with the company, and I would go back in a minute if I was not thoroughly retired. I have used them as a customer since I retired. I have repeatedly recommended them and continue to do so. Aside from being a good guy to work with, Rush is also a good friend with a good outfit. I believe he started 8 years ago with one used Lincoln, and when I left in September, he had a 24 vehicle fleet. more

For my 29th birthday, I was sharing with 5 our friends birthdays with, I was told by a friend she knew a employee and thought he could give us a good deal. I decided to hold off making any plans to wait. He never returned her calls to the office and told her I needed to put a deposit but wouldnt give us a price. 3 weeks till m party I decide deal or no deal I need to reserve something qickly. I decide to make the trp to the otherside of town and see what I have been waiting for and make some arrangments. After looking at the limos I originally wanted I explained to the employee he knew my friend and would like to see the limo they had been discussing. After looking at the limo I decided I would like the up grade regaurdless the price difference. I explained I didnt have the full deposit because of the up grade and if we can do something over the weekend till I got my paycheck. He said it wasnt a problem and he would call me for the total price and finalize after lunch. I am here on monday and he is not working and never made any note about my visit. I am now rearranging my plans over this companies lack of communication and professionalism. I asumed they would have called to say they couldnt hold it, I would not changed my mind but looked for a way to borrow the money to finalize my reservations. It just made me look at the flaws and knew my Birthday would have been ruined by communication problems I was already having. more

on time, luxury style and professional driver. Pros: great service Cons: none really more

Hello. I would like to take a moment to pay complent to Darren, the driver for our Bachelorette party this past Saturday, August 22. He was professional, courteous, and attentive to our needs. As a result of his excellent service, if renting a limo in the future we would most certainly use Star Limo, and request him as our driver if available. Please let him know what a great job he did!!!! Pros: great, prompt, courteous more

early arrival, unique limo H3 only one like it in the area. Pros: great selection, friendly staff 5th extra hour free Cons: n/a more

Here is a concept this company dose not know how to use or won?t because they are money hungry. They have done nothing but blame the client for all the problems. ?Not carrying their cell phone on their wedding day when the AC did not work and then said the wedding party had to many clothes on and that is why they were hot:? Has the company ever thought answering the many e-mails and phone calls and saying ? I sorry you had a problem.? No they are so money hungry they believe it is easier to blame the client.. At least the employees that posted good reviews on this line got good service and were not blamed for the problems with the SO CALL NEW LIMO.' Funny how there were no reviews before my comments about the bad service from this company. Don't ever forget your cell phone when you deal with this company. BECAUSE when the problems start It will be your fault if you don't call them. Oh and if it is your wedding day use a different company. BRIDES and her party are expected to carry your cell phone as they know there will be a problem The AC dose not work in their cars and yes it is hot but, the company said will it is hot and the bridal party is over dressed SEE more ways to put blame on me and not take responsibility for poor service .Well don't you think that if an AC worked right it should not matter how you are dressed. Pros: Promises that sound good on the phone Cons: Lie after the fact and Tough Sh-- after we get you money more