I suspect that the testimonials on the website are written by the staff. I will admit that the buying process was very smooth and friendly but service since then has been horrific. Within a week of purchasing the vehicle several things 'broke'. Getting them to take care of these problems (some small, some not small) has been a nightmare. 7 weeks after buying the car, they have had it more than we have. General manager has horrible people skills starting with answering the phone. I will never recomend this place and hope you have much better experience than I have if you choose to purchase here and problems arrise.