Wow, reading the latest reveiw, I can't believe I was at the same store. \r
Just before Christmas I was treating myself to a gift of a new stereo system for a new car I purchased a year ago. I admit as a woman I know absolutely nothing about cars other then driving them and keeping it clean...lol! So, I spoke to Frank who was also the gentleman that helped me and he was very friendly, laughed a lot....lol....and he explained things in terms I would understand, and not in a demeaning manner either which was greatly appreciated. We picked out something in my price range but was pretty upscale still as well. I also had it installed which was going to take 4hrs to do, that I was a little upset about, but Frank told me where I could go to get a bite to eat and a coffee place to drink and work on my laptop while I wait. Which I thought was extremely conciderate and thoughtful. When my car was done, Frank actually walked over to the coffee place and got me. When I looked at my car it was spotless, no mess of the installation, it was almost like I never had it done...car mechanics arn't even that neat...lol. I thanked Frank and his team for the great work they did, and I will certainly come back if I want to do anything else to my little car...lol. Thank you Poptronics for a wonderful experience. I know most customers don't comment on just good customer service and I felt as a customer of your store to post how my experience was. Just because one person didn't get their perfect experience doesn't mean they employees and the business isn't good, My experience was beyond great and I hope anyone looking for a car stero store sees this and goes to your store. thank you!