I have been going to Warren Scott for a couple of years. I switched to them because my other salon went up in price and I just couldn't afford them anymore. I have been very pleased with the hair cuts I have gotten from Nathan. He takes his time and asks lots of questions as he cuts to ensure he is giving me the style I want. My experience this week exceeded my expectations. After wearing my hair long for about a year, I decided to get it cut short. I told Nathan what I wanted and he gave me what I asked for. However, when I returned home and started trying to style it, I realized that I need more layers. So, I went back two days later and Nathan cut more off. I am totally thrilled with the new cut. I can't tell you how many compliments I have gotten in the last 24 hours. The real treat was that the salon didn't charge me for the ""re-cut"" - even though it was not their fault. They are truly interested in my satisfaction. I have only gotten color at Warren Scott a couple of times, but I have been completely satisfied with that too, even though it is a little pricey! Bottom line - this is a salon that is comfortable, welcoming, and has the best customer service that I have received in a long time!
Pros: Customer Satisfaction, atmosphere
Cons: Cost of Color