rrived just after 4:30 pm, my printer was down so the website staff was very good to fax/email my request form directly to the lab site- which was appreciated. Office was clean with some interesting artwork on the walls. Is was friday, no waiting was required, the request was immediately available and the 2 person female staff quickly had me sign in and was able to immediately start the collection process. The nurse was pleasant, courteous, explained what I needed to do and efficiently collected the blood sample with one minimal prick/pinch. I was in and out with no trouble. I would go back there again. In addition, the bathroom was clean.