This was hands down the worst waxing experience I've ever had. First of all, when I walked into the reception area, the woman was on the phone yelling at another customer for at least 5 minutes while I sat there, waiting to be checked in. Finally, my technician came in and waved me back to my room. She stayed in the room while I undressed, which I thought was strange, but didn't bother me that much. Then, to the waxing...they use the blue hard wax, a plus since it only grabs the hair and doesn't stick to your skin as severly as traditional wax. This, however, doesn't make much of a difference when the woman waxing you has to go over the same areas 8-10+ times. My skin was on fire and I was completely miserable for the 40 minutes it took her to finish. Yes, brazilians are unpleasant, but this was just torture. Checkout was fairly easy despite the several minute long sales pitch trying to get me to sign up for a number of "savings passes" which in reality don't save you anything (and in most cases cost you more) if you only come in for one service once a month, and after what I just went through...no thanks.
Pros: low prices, 1st time customer discount, use of hard wax
Cons: everything else