Do not use this place. It was absolutely terrible! The service was horrible, the rental rates were higher than the Internet quotes, the staff?s friends use the place as their personal car wash, which blocked the path to the storage units. Every time you want to go in you would have to ask them to move their cars, and believe me, they were not very interested in accommodating us. It was especially difficult when we have the moving truck because they would have to move their car completely out of the path. This was a HUGE inconvenience for them. At one point when we were loading up, I actually thought they were not going to move their car so we could get in. Then to top it all off, although I cleared by balance the day I checked out, two months later I found out they sent me to collections. For what balance, I don?t know, but my account has been sent to collections. I am waiting for someone to call me back.
This is in addition to the staff's little children driving a little cart around the property. They almost crashed into my car at least one time and the rest of the time I was a nervous wreck becasue I was afraid of them hurting themselves.
Overall, every part of each expereince I had with this company was really unpleasant.
Pros: It is close to the freeway
Cons: customer service, prices, facility, attitude, book keeping