I bought a 2010 Audi A4 from Prestige Imports, and the car was running well until about 2 years and a month after I bought it. Since then, it's been in the shop 11 times in a year. All in all, I've been without my car for more than a month during that time. While the car is under warranty, it's created a considerable burden on me to have to deal with these problems for a car that is so young. Certainly the Florida Lemon Law would apply in this case, except that the problems surfaced just after the 2-year period ended.\r
Audi customer service and their service department as a whole have tried to bend over backwards to accommodate me in dealing with the issues as they've come up, but the product itself is inferior. As confirmation of that, I had a long conversation with Prestige Audi's Service Director, Mr. Grant Johnson. One of his first questions to me was whether I had leased or purchased the car. I stated that I had purchased it without a note, hoping that I'd keep the car for 6, 7, or 8 years. I was entirely stunned when he told me that 60-70% of their customers lease Audis since they're really not expected to last longer than that without sustaining problems. What an astounding admission, no?! There was no mention of a remedy by Mr. Johnson to help solve the situation, and he took on a glib and unsympathetic tone with me.\r
In any event, though I commend Prestige Audi for their customer service (for the most part), the car that Prestige Imports sold me is a lemon and I have no recourse but to consider selling it at a loss with the warranty fast approaching and the problems continuing. The dealership (both local and national) continues to resist my attempts to seek an extension of the warranty at a reduced cost or even no cost because of the innumerable problems that my car has had. \r
My advice in a nutshell: You'd be better buying any other car, other than an Audi!