I read the reviews before scheduling to Aspen Dental, and was kind of nervous, but I had a very pleasant and fast experience. I have only ever been to a local "Mom and Pop" dentist. I didn't really know what to expect coming here, but it has the same friendly atmosphere as the "Mom and Pop" dentists. I truly liked how they cleaned my teeth on the first visit(just ask), and I like how they go over all the costs prior to anything. It's your choice to go ahead with treatment. All they do is recommend what they feel you would benefit from. I highly recommend Aspen Dental, and didn't have any issues.