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Geek Squad - 1 Reviews - 2068 Bridgeview Blvd, Twin Falls, ID - Computer System Consultants Reviews - Phone (208) 737-0474

Geek Squad

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2068 Bridgeview Blvd
Twin Falls, ID 83301
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(208) 737-0474
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Geek Squad - Twin Falls, ID

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After my son went away to college I no longer had someone at home to fix my computer for me.\r Seeing as im almost entirely computer illerate, I needed someone trustworthy that w...

Not going back 3/18/2010

After my son went away to college I no longer had someone at home to fix my computer for me.\r Seeing as im almost entirely computer illerate, I needed someone trustworthy that wouldnt BS me when I needed something done. \r When my computer for a virus, I figured going to the Geek Squad was a safe bet because they're such a big company, and very well known.\r When I went into the store I to have my machine checked out, I was spoken to in some forgin tech-language that was like Swahili to me and I didnt understand a lick of it.\r Ok, I figured. At least they know what theyre talking about.\r Well, long story short, these guys had my PC for six days until I called to see if it was finished.\r They told me they were still diagnosing the problem and that they would begin repairs within a couple days.\r I was shocked to hear they hadnt even started fixing it yet! \r Then, another five days later I was called and told it was finished, I could come pick it up.\r When I went to get it back, I was ""greeted"" by a sales associate that was much happier texting on her cell phone than providing service.\r That irked me a bit. Then when I saw my total I was floored.\r Nearly FOUR HUNDRED DOLLARS. \r Again, the tech-language flooded my ears and I didnt have a clue what they were talking about while they explained what I was paying for.\r \r After talking with my son about my experience, he laughed and told me I should have checked with him first.\r He referred me to a company called Secure Remote Support if I had any future problems.\r A month or so later, I ended up needing more help so I called them and I was so pleased with the service.\r They spoke to me in simple english, were kind and were FAR more affordable than Geek Squad.\r Im so thankful my son knew about these guys, otherwise Im sure a big chunk of his tuition would end up in Geek Squad's pockets.\r www.SecureRemoteSupport(dot)com will get all my future business! Pros: Location Cons: Expensive, time consuming. more
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  • We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason and we have the highwaters to prove it.<br><br>Our Guarantee<br><br>We want to delight and surprise our customers, in a good way. So if you're not satisfied with your service, please contact the Geek Squad location where the service was performed and we’ll do everything we can to make it right.. What can we help you with?<br><br>* Computer Setup <br>* Computer Tune-up <br>* Data Backup or Transfer <br>* Data Recovery <br>* Email Setup <br>* Hardware Install <br>* Hardware Repair <br>* Memory Install <br>* Operating System Install <br>* Printer Setup or Troubleshoot <br>* Software Install & Setup <br>* Technology Consultation <br>* Training <br>* Virus & Spyware Removal <br>* Wireless Networking <br><br>