What are they thinking? Seriously, GeekSquad is an example of a company NOT to be!
I gave them a laptop with a bad MBR on the hard-drive, all they had to do was run a repair from windows xp cd, they changed my hard-drive, reinstalled windows and charged me over $400 for repairs, when the job is not even worth a $100!!!
I demanded my ""bad"" hard-drive back, paid them diagnostics (almost $70) and took my laptop to a place I was recommended, actually turned out that it's not a place, it's a guy working onsite, but he is REALLY good and his prices are AMAZING compared to GeekSquad.
I paid $80 with him coming to Manhattan! Everything was fixed in under 40 minutes while I was waiting!
P.S. the place is Affordable Computer Services, 877 468 6496 and computerservices-us. com
Pros: None, you will never find one either!
Cons: Their prices are for billionaires and service is for bums