I found Norayne on a whim; I was new to Chicago and had no idea where to go so I happened upon her shop via Citysearch. I am so glad I did! Norayne is friendly, personable, and welcoming. She is laid-back in her approach but she makes sure she knows what you want before she goes to work and she is a master of her craft. You know when you have an idea of what you want, but you can't quite describe it or find the perfect picture, but you really want your stylist to get it just right? That's what Norayne does. She got my color PERFECT when I said, ""well..... I kind of what it blonde, but not too blonde, but with a little brown.... but I still want it blonde overall.... and maybe some copper."" She took that and made it EXACTLY what I had imagined. I always get compliments on my hair when I get my hair done with Norayne and I won't go anywhere else but to her. She also beats out the over-priced and overrated salons/spas because besides the personal attention she gives, she also isn't pushy with product. If she asks you what product you use, it isn't so she can then launch into a sales pitch for whatever product she has; she's asking because she wants to know. She will certainly make recommendations if you ask but she won't push anything on you.
Pros: excellent at her craft, knowledgeable, friendly, attentive
Cons: none from my perspective!