RUN DON'T WALK FROM ""HAIR STYLIST"" JAMILA. SHE RUINED MY HAIR BY TURNING IT BLACK THEN REFUSED TO GIVE ME A FULL REFUND. I met with Jamila because I was interested in getting my hair colored (to cover the grays) but was tired of using traditional hair color due to all of the detrimental chemicals. I was happy with my current color (brown with a reddish hue) and I advised her that I was not looking for a drastic change, I just wanted to cover the gray hair. She said she understood and henna would be the perfect solution for me as it was natural, plant based, and it would cover the gray without leaving my hair with an odor. She advised that she would put henna on my hair, which I would need to leave on my hair for a couple of hours, then wash out at home. She put the henna solution on my hair, wrapped it in a cap, put me under the dryer, and sent me on my way. I got home, left it on for a couple of hours, washed it out, and was horrified to find that my once brown hair was now shoe polish BLACK!!! I thought maybe if I washed it a couple more times, some of the color would come out leaving me with a dark brown but after 6 washes, it was still black. Not to mention the fact that my tub is still stained from the henna (5 days later). I emailed her (because her salon was closed at this point) and she never responded so upon her salon opening two days later I called her but she claimed that due to ""other clients"" she was too busy to speak to me and would call me back in 10 minutes. She never called. She emailed me to tell me that she had never had anyone complain about their color before and that if I was unhappy that I should try washing it or buy color remover. That was her idea of customer service. I told her that was unacceptable and that I wanted a refund because she ruined my hair and now wanted me to spend additional money to purchase supplies in order to fix her mistake. She never offered to look at my hair or even asked me to come in so that she could see if there was anything she could do. She did say that she was willing to put additional color on my hair but admitted that she was unsure how this would turn out which is why I refused her offer. She refused to give me a full refund, opting instead to chastise me about the fact that she had to use double the product on my hair (which is probably why it turned black) and she felt that she should be compensated for HER TIME. Forget about the fact that my hair is now BLACK!!! She was only concerned about herself. I have yet to see any type of refund. Apparently she has decided to ignore me hoping that I will somehow forget the fact that every day I wake up with BLACK hair. I asked her what she put in the henna because I couldn't understand how my hair turned black but she refused to tell me, which speaks to her credibility. I'm now afraid to color my hair again or put chemicals on it in the hopes of removing the strong black color in my hair because I don't know what she put in the henna and I'm afraid of breakage or my hair falling out completely. I decided to write this review in the hopes that no one else has to go through this ordeal. If you are interested in getting your hair colored with henna, I IMPLORE YOU, DO NOT go to JAMILA at JAMILA SALON SUITES. Take your business elsewhere.