I have lived in several apartments, across several states throughout my life so far, and I have to say this is absolutely the worst. ALL the negative reviews I read on other sites are TRUE. When I read them 9 months ago, I made the mistake of not believing them, and just thought they were people that liked to complain but I was WAY wrong!
The apartments themselves are beautiful, but my view is onto a brown lawn, and I'm woken up at 6am every day by construction (no notice was given).
I put a maintenance request in with my initial inspection form that took SEVEN (7) months to get fixed, even when I asked about it in person etc.
I cannot wait to leave, but now that I'm trying they're telling me they're going to keep the security deposit (2 months rent) because I did not put the notice to vacate in writing. I signed a contract with another out of state company back in October, and told the ladies in the office then, and was thanked for my residency and thought that was it. Now they're claiming I never told them and are requiring 2 months additional rent!
One last note: When I called asking why I wasn't informed about a ""Building-Wide Emergency Water Shut-off"", even via an E-Mail blast, I was given no answer. When I mentioned that with all the smart-phones now a days, an email blast to all the residents would be a near instant and fairly effective way to warn residents, I was told they did not have the capabilities....TO SEND AN EMAIL!? That's when I knew I was done here.
The management company of KPM LLC is truly the WORST company I have ever dealt with, and I truly encourage all prospective residents to stay as far away as possible!