If you're a bride-to-be looking for stunning wedding invitations coupled with the most attentive customer service, stop looking around at other stationary shops and head directly to Salutations. I had the most wonderful time working with the ladies at Salutations! Holly, Melanie & Charity are all amazing: highly professional, incredibly knowledgeable and just fun :)
Charity was my personal consultant, and I cannot thank her enough for introducing me to the Smock line of wedding stationary. Salutation has lines that are well known, Vera Wang, William Arthur, Crane, etc. all beautifully displayed throughout their boutique. Since I was looking for something I could embellish with my own personal touches for our wedding, I wanted something unique—but I also didn’t want to overindulge on my budget. (I’d looked at custom designing with other lines and at other stationary stores. I couldn’t justify spending almost $3500 on 125 invitations on something that most people will look at, stick on their memo board for a few months & then eventually throw in the trash… but that’s just me.)
When I first contacted Salutations via their website, my email was promptly responded. Holly, the store owner, set up and appointment time that was convenient for me, happily willing to see me before their regular store hours. On my initial meeting, Charity let me peruse over every single catalogue of stationary. Waiting patiently and attentively, she offered suggestions and input on everything I liked. I was never once rushed in the 3.5 hours I was there. Upon narrowing down my choices, Charity prepared for me 3 full proposals including all the details and pricing for three completely different stationary lines. Nothing we discussed was left out. Charity had my font styles and colors, paper choices, envelope linings, folio options, added design elements and embellishment options noted exactly as I wanted. She took better notes than I had! Charity helped me work my budget, decide what was truly important to me for our invitations, and contacted each vendor as many times as needed to finalize my quotes.
Even though our wedding is black tie and I knew I needed something befitting of our nuptials, I didn’t want our invitations to be too traditional and staunchly formal (read: predictable and bland). I wanted something that our friends and family would open and instinctively know I took the time to hand pick this invitation and help create it. I found exactly what I was hoping for in the Smock line. Bamboo paper, earth-friendly inks, proprietary fonts & calligraphy, beautiful colors, elegant letterpress, countless stylized options… I could go on and on. But if you really want all the details, go to Salutations.
Charity was incredibly thorough in the submission of my invitation design and all the revisions (there were several). Any time she didn’t happen to be at the store, either Holly or Melanie followed up with me on her behalf. Any time I had a question or even the smallest of changes, Charity conveyed exactly what I had said to Smock, and Smock executed it beautifully. Salutations & Smock are a perfect marriage for wedding stationary.
Our wedding invitations exceeded my expectations. I am excited, proud and delighted to be announcing our wedding to our family and friends with such a gorgeous invitation. Everything about my experience was wonderful! And as I told Charity and Holly yesterday, I look forward to returning to them for hopefully many more happy occasions for years to come—couple’s stationary, baby showers, announcements, anniversary and family celebrations.
Pros: AMAZING customer service & GORGEOUS selections
Cons: not being able to shop there every day :)