I am very particular in the care of my three shih tzus, Harley, Webster and, the latest addition, Daisy. Daisy was my mom's baby, and when she lost her battle with cancer, Daisy became part of my family.\r
They made special arrangements according to my needs in taking care of my three ""children"", were especially sensitive to the requirements of the new pup and gained my confidence quickly. They returned phone calls, questions and concerns promptly and showed up on time to meet the pups. But, here is how they went above and beyond the calal of duty:\r
This story is unique: I was to leave for vacation on a Fri. Wed., Jesse came to meet the pups and review the details with me. I saw Jesse approach, and opened the door, anxious for him to meet the pups. As I was waiting, Daisy escaped out of the front door, saw another dog across the street and took off. She was hurt, but it could have been a lot worse. Jesse saw this as he was approaching my door from another direction, and was there to take us to the emergency room. Not only was he calm and constantly reassuring me that she would be ok, but understood how important Daisy had become to me. Since, the whole team has rallied around Daisy and followed up with concern and offered help. How could anyone go anywhere else for more responsible and loving care than the Mutt Hutt? They genuinelyl love animals and have more than earned my trust! They are THE BEST!!!!!
Pros: on-time, responsive, caring, do more than expected