First of all, I sent Ryan an e-mail with a few pictures of my deep but tiny dent in the passenger door of my 5-Series BMW ""Blubelle."" He responded immediately, saying he could remove the dent to 90%. I loved the honesty in not saying ""100%."" He told me straight up how much it would be, which was incredibly reasonable, especially since he was driving to me :) We set up an appointment. I was his first appointment on a Monday morning and he arrived punctually, even a little early. He was extremely polite, courteous and set right to work. He removed the dent completely. It was flawless work, and since I had been expecting 90%, I was thrilled. He had my receipt with a diagram of where he repaired the dent, I paid him, and off he went. I could not say more about how grateful I am to have found him. I chose his services based on these reviews, so I am posting one myself.