After my last experience with a Moving company I wasn't excited about moving again, I actually thought about handling this move myself with a couple of friends and renting a U-Haul. But the thought of moving my goods out of a 4 story walk-up changed my mind quickly. So this time I did my homework and searched for a company that would stand behind what they actually offered. Armed with reviews and BBB recommendations, I called 4 companies here in the NYC. Most I spoke with were all friendly, and provided me with interesting quotes and facts. There was something different with the customer service, and information I recieved when calling Key Moving. My rep took his time and asked questions that others didn't. He took his time and explained the whole process, how the move is charged, and what I should expect . Fastward to moving day. 1. My moving crew showed up at 9 AM sharp, and the Foreman introduce himself and the crew. 2.The guys went straight to work, disassembling furniture, wrapping and protecting my goods, up and downstairs, I tried to help, but was told to let the professionals handle their jobs. 8 hrs later, and 2 hrs more time than had been estimated ( my fault, I way underestimated how many boxes I would have when I started planning this move) all of my things were reassembled placed where I requested all with boxes. I have to say I don't normally do reviews but Key Moving was on the money from start to finish. Not only will I use this company again, but I will definitely refer them to anyone in need of a moving company!